Shipping policy

Shipping Policy

At Roxanne Jewelry, we strive to ensure timely and secure delivery of your orders. Please review our shipping policy below before making a purchase.

1. Shipping Time
• Orders are typically processed within 3 business days after payment confirmation.
• Standard shipping takes approximately 7 to 15 business days, depending on your location.
• Please note that shipping times may vary due to customs processing, holidays, or unforeseen delays.

2. Shipping Costs
• Shipping costs will be calculated at checkout based on the shipping destination and selected shipping method.
• Customers are responsible for any applicable customs duties, taxes, or import fees.

3. Order Tracking
• Once your order has been shipped, you will receive a tracking number via email.
• You can track your package using the link provided in the email or on our website.

4. Shipping Destinations
• We currently ship to [list of countries you ship to].
• If your country is not listed at checkout, please contact us at roxannejewelry@hotmail.com to confirm availability.

5. Delayed or Lost Packages
• If your order is delayed beyond the estimated shipping time, please contact our customer service team.
• We are not responsible for lost or stolen packages once they have been marked as delivered.

For any shipping-related inquiries, feel free to reach out to us at roxannejewelry@hotmail.com.
 
Thank you for choosing Roxanne Jewelry !