Customer Care

Caring for Brass Jewelry

Avoid Water and Chemicals:
Brass is a metal alloy that can react negatively when exposed to water, moisture, and certain chemicals. Prolonged exposure may cause discoloration, corrosion, or tarnishing. To preserve the shine and longevity of your brass jewelry, avoid wearing it while swimming, bathing, or doing household chores that involve water or cleaning agents. Also, keep it away from perfumes, lotions, and other harsh chemicals that can accelerate tarnishing.

Gentle Cleaning:
To clean your brass jewelry, use a soft, dry cloth to gently wipe off dirt and oils. For more stubborn tarnish, you can apply a gentle jewelry cleaner specifically formulated for brass, or create a homemade paste using baking soda and water. Apply the paste carefully with a soft cloth, then rinse quickly and dry thoroughly. Avoid abrasive materials or harsh chemicals that can damage the surface.

Proper Storage:
Store brass jewelry in a cool, dry environment, away from direct sunlight and humidity. Using an airtight container or a fabric-lined jewelry box can help reduce exposure to air and moisture, slowing down the tarnishing process. Wrapping pieces individually in soft cloth or anti-tarnish paper also prevents scratching and oxidation.

Caring for 92.5 Silver Jewelry (Sterling Silver)

Regular Cleaning:
Sterling silver is prone to tarnish due to exposure to air and skin oils. Clean your silver jewelry regularly using a soft, lint-free cloth or a specialized silver polishing cloth to gently remove tarnish and restore shine. For deeper cleaning, silver dips or mild silver cleaners can be used but should be applied carefully and sparingly.

Avoid Harsh Chemicals:
Exposure to chemicals like chlorine, household cleaners, and perfumes can cause silver to tarnish faster and sometimes damage its surface. Always remove your silver jewelry before swimming in chlorinated pools, applying perfumes or hairspray, or cleaning with chemicals.

Storage Tips:
Store silver jewelry in airtight containers or tarnish-resistant pouches to limit air exposure, which causes oxidation. Keeping your silver pieces separate from other metals and jewelry can prevent scratches and chemical reactions.

General Jewelry Care Tips

Remove Jewelry Before Activities:
To protect all your jewelry, remove pieces before swimming, showering, exercising, or engaging in manual labor. Sweat, water, and friction can speed up wear and tarnishing.

Avoid Harsh Chemicals:
Exposure to substances like chlorine, bleach, perfume, and hairspray can severely damage jewelry. Apply perfumes and lotions before putting on your jewelry, and avoid contact with cleaning agents.

Proper Storage:
Store your jewelry in a cool, dry place, away from direct sunlight and humidity, which can cause tarnishing and degradation over time. Use individual compartments, soft pouches, or anti-tarnish strips to keep pieces safe.

Professional Cleaning:
For intricate designs, valuable pieces, or jewelry with stubborn tarnish, consider professional cleaning. Jewelers have specialized tools and knowledge to clean and restore your jewelry safely without risk of damage.